Scam on Hotels.com? 100 € fee for late check-in!

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We booked a hotel on the hotels.com website... Just to find out we need to pay extra for towels, check-in etc. This is the story of how we fell into a trap...

What other videos did we film in Italy? ????????????
5 Scams on Tourists in Italy https://youtu.be/IqxfEGwCfBM
Worst Rated Exchange office and How They Trick Tourists https://youtu.be/qrhrV6lnvrc

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0:00 The Florence Hotel Scam?
1:01 100 EURO fee?!
1:42 Where's our hotel?
2:48 Bed bugs?!
4:47 Did we get deposit back?

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Honza Mikulka & Janek Rubeš, Prague based journalists
#HonestGuide
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Praha
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