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AGM Keynote Speaker Greg Klassen The Impact of Covid-19 on Global Tourism Challenges & Opportunities

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Greg Klassen, BA, MBA, Tourism Development Strategist Partner, Twenty31 Consulting Inc.
A marketing and tourism industry strategist with 25 years of leadership with blue chip organizations including Destination Canada. For almost a decade, Greg was the Chief Strategy and Marketing Officer at Destination Canada and became the organization’s Chief Executive Officer in 2013. During his tenure, Greg and his and team developed Canada’s tourism brand bringing it from 12th position worldwide to number one over five years and recognition of Canada as the most recommended destination in the world to visit. Greg also lead the organization through successive disruptive challenges from 9-11 to SARS to the 2009 global financial crisis as well as many opportunities include leveraging the tourism potential from the 2010 Vancouver Winter Olympic games.
Under Greg’s leadership, Destination Canada was recognized as Canada’s Marketer of the Year by Canada’s Marketing Magazine and Greg recognized as one of Canada’s top five marketers by Canada’s Strategy Magazine.
Greg is currently a Partner with tourism strategy consultancy, Twenty31 where he advises destinations around the world on how to achieve competitive advantage through leverage and mitigation of disruptive forces—whether they are technologies, traveller behaviour or global pandemics.
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